Food – Sakae Sushi @ Hougang One

This is by far, one of the worst meal that I’d taken for so long. Probably it’s due to my poor appetite too but I attribute mostly to the food (and services). There wasn’t much choices (to my mum) to consider for dinner at Hougang One. So after pondering for quite a while, we decided to go for Sakae Sushi, one which I used to hang out really often (like more than 10 years ago before all the other Japanese restaurants started popping out like nobody’s business). But then, I stopped going to Sakae Sushi after the company’s direction decided to change where instead of offering cheap and good food, they started to come up with a lot of new innovation and combination of food, and INCREASED the price of it.

Anyhow, I cast that thought aside and decided to give it a try again. The first impression was already bad. I stood at the waiting area for minutes but yet no one came out to serve us. Wrong, I didn’t even see any waiter or waitress at all. I would have assumed that they were closed for business had not for that few customers having their meals inside. It was only after around 5 minutes, when my dad carried little milkie inside, then suddenly one lady came out from nowhere. I seriously wonder where they are hiding. Well, or should I say, probably they were a bit shorthanded for I only get to see 1 waiter and 1 waitresses throughout that dinner. To add on, it’s 2 person who has equally bad face.

Service, I would say. Was bad. I didn’t even get my green tea… Sigh…

food-sakae-sushi-hougang-one

Taste? Sigh… even worse. None of the food tasted nice. I couldn’t even really find what I want to eat in the menu. In the end, I decided to eat a bit of whatever they all had ordered. I’m glad I did and save that money. Little milkie’s udon tasted tasteless. The salmon was a little too dry. Chawanmushi is tasteless too. My tuna mayo is those from the cans and there’s so little. Tori karaage sucks. BBQ chicken tasted like those that I ate at Sazeriya, which means it’s oven-baked. What else is nice? I wondered…

Price? Gosh! $97+! When there’s only 3 main course + a kid’s main course! How did it add up to that??? I would have a lot more tastier food had I went to Ichiban.

So that’s it. No more Sakae Sushi no matter what. That’s my review for it, after sooooooooooo long. Thank you.

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3 Replies to “Food – Sakae Sushi @ Hougang One”

  1. Dear Valued Customer,

    Thank you for your valuable feedback. Please accept our sincere apologies for your unpleasant dining experience with us. Our management team is looking into the matter.

    We value your support of our brand Sakae Sushi. Our team is contactable at marketing@sakaeholdings.com.

    We look forward to be of service to you.

    Thank you and have a great week ahead!

    Regards,
    Sakae Holdings Ltd
    28 Tai Seng Street Sakae Building Singapore 534106
    DID: [+65] 6496 0062 | Website: http://www.sakaeholdings.com/

    1. Sakae you bother to reply when a bad review appear on a web. But doesnt bother to even give me a reply via email about your bad service and food? Just for your info. My email was send just about the same time this review was publish.

      1. Actually, to be honest, I was quite surprise that they will reply too. And even more surprise when I saw that they doesn’t reply you when you send them directly about their bad service and food. I think they need to improve and manage their customer service better.

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